OFFICESCAN VDI Plug‑In – 1‑Month Support for 250‑499 Users – New Norm – Trend MICR

The OFFICESCAN VDI Plug‑In delivers a comprehensive one‑month support package tailored for organisations deploying virtual desktop infrastructure (VDI) to 250‑499 concurrent users. Designed for the "new norm" of hybrid work, this service ensures your VDI environment remains stable, secure and performant, allowing end‑users to access their desktops with confidence. Key components include next‑business‑day onsite response across Australia, unlimited incident calls, and full parts and labour coverage for all supported desktop models. Predictive detection alerts proactively identify potential faults before they impact productivity, while a dedicated Trend MICR support line provides priority scheduling and expert assistance. By partnering with Trend MICR, Australian businesses gain a predictable cost structure, reduced downtime, and the peace of mind that comes from a service built around reliability and rapid issue resolution.